Webinar Questions
Question: How do I join a Webinar?
Answer: Joining a Webinar on a PC or Macintosh® (Mac) is easy. When you receive a Webinar e-mail invitation, click the registration link and register for the Webinar. You can then join the Webinar at the scheduled time by clicking the "Join a Webinar" button or link in your confirmation e-mail, which will be automatically sent to you after registering. You do not need to pre-install any software prior to joining the Webinar.
Question: Do I need special equipment to join the Webinar?
Answer: Participants wishing to connect to audio using VoIP will need a fast Internet connection, microphone and speakers. (A microphone is not necessary if you only want to listen.)
Question: Do I need a computer to attend the Webinar, or can I simply listen to it over the telephone?
Answer: If you only want to listen, call the number in the e-mail notification, enter the access code number and hit the pound sign. You do not need a personal identification number (PIN).
Question: Will the Webinar be recorded?
Answer: Yes, and a download link will be sent within a week to all who register for the Webinar. So, be sure to register even if you can’t attend.
Question: Do I have to download the Webinar to view it?
Answer: Yes. The file is an mp4 and must be downloaded to your computer.
Question: Are Webinars posted on the Global Coherence Initiative’s Web site?
Answer: Most are posted within a week of delivery. For Members Only Webinars, click here.
Question: Do I need a PIN?
Answer: If you desire to communicate with the presenter, you need the audio PIN. If you are only listening, you don’t need to enter the PIN.
Question: If the presenter’s audio is too low for me, what can I do to get more volume?
Answer: Turn up the internal volume control on your computer, or turn up your speakers. If you are using a telephone, adjust your headset or change its position.
Question: Will there be any long-distance charges?
Answer: Yes, if you choose to use your telephone. If you select Mic & Speakers in the audio section of the control panel on the day of the Webinar, you can listen through your computer speakers and there will be no long-distance charges.
Question: Do I need to set my browser to accept cookies to attend a Webinar?
Answer: Yes. You will need to adjust your browser’s privacy settings to accept cookies. We primarily use cookies to provide you with secure access to Webinars. You do not need to pre-install any software prior to joining the Webinar.
Question: Can Mac users join a Webinar?
Answer: Yes, Mac computer users can attend Webinars.
System requirements:
- Mac OS X 10.4 (Tiger®) or newer
- Safari 3.0 or newer, Firefox 2.0 or newer (JavaScript™ and Java™ enabled)
- Cable modem, DSL or better Internet connection
- Power PC G4/G5 or Intel processor (521 MB of RAM or better recommended)
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